Manual processes and disjointed systems

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The company relied on a data analyst to extract figures from the e-commerce database, consolidate spreadsheets from multiple teams and platforms, and manually enter all of this into the finance system. This took up a significant amount of time and resources.

Delayed reporting

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Due to the resource-intensive nature of the process, financial reporting was only possible once a month. This slow turnover left the leadership team operating on outdated information and reacting too slowly to changes in performance.

High error risk

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The use of multiple spreadsheets, covering everything from refunds to goodwill gestures, resulted in inconsistencies. Mistakes were easily made and common, damaging trust in the numbers and wasting hours in extra work to fix the issues.

Strain on internal teams

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The teams involved were under pressure. Time that could have been spent on analysis or improvement was lost to a repetitive, manual task. It was particularly difficult for the analyst, as, while undoubtedly doing their best, they knew what was being delivered wasn’t fit for purpose.

Live financial data

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The team now has up-to-the-hour sales and payment information. This has transformed reporting from a reactive monthly chore into a live source of insight for strategic decision-making.

Increased accuracy and trust

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With automated data syncing and structured input forms, the risk of errors has dropped dramatically. Teams have greater confidence in the numbers and waste less time double-checking them.

Lower operational cost

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The streamlined system reduced the need for manual consolidation and ongoing spreadsheet work. This freed up the data analyst’s time, allowing them to take on more impactful tasks.

Faster decision-making

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With accurate and current data always available, the leadership team can respond quickly to trends, issues, and opportunities, rather than being slow-footed as they wait for the report.

A system built for scale

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The business now has a finance process that can scale with growth. No more bottlenecks, no more reporting spreadsheet errors.